Terms and Conditions
If the customer is absent or unable to receive their groceries upon delivery within the selected and specific time frame decided on by the customer, then there will be a slight re-stocking fee charged if the shipment gets sent back to us. Please note that grocery products are constantly changing packaging, size, etc. For this reason, products viewed on the website may, in fact, not be accurate as to the current image of the product and may seem different upon delivery.
Unless otherwise indicated, all content and information on this site is the property of Itäruokaonline. Although the Company intends to use reasonable efforts to ensure that all product descriptions, pricing information and other information is accurate and up-to-date to the best of its knowledge, Itäruokaonline’s sole responsibility is to use reasonable efforts to deliver products selected by the user. In particular, please note that prices and product availability and prices are subject to change without notice.
Itäruokaonline does not warrant and is not responsible in any way for the accuracy and completeness of any product information (including product names, ingredients, portion sizes, nutritional values and recipes) for product listed on this site and reserves the right to change any product information at any time without notice in order to correct any human input errors (which are common for a business of this nature) or other error of which it becomes aware.
Our products have 14 days return policy and the package can’t be opened/used for our customers to return them. Customers have to inform Itäruokaonline by 14 days after you’ve received the products and they have to be unopened and in a condition that we can sell them again. Contact us with the contact form if you want to return your products.
There are various company names, trademarks, product names, logos, service marks, trade dress and similar intellectual property rights that identify the products which we believe are available from our supplier for delivery to Itäruokaonline customers (subject to continuing availability). All such intellectual property rights belong to the various owners thereof and, to Itäruokaonline’s knowledge, are licensed to our supplier for the purpose of promoting the sale of such products, including sales to be delivered by Itäruokaonline. Any reproduction, republication or other distribution, transmission or use of any such intellectual property rights without the prior consent of the respective owner is strictly prohibited.